Privacy Policy

Your privacy is important to us.

We are committed to protecting the privacy of our customers, potential customers, suppliers, job applicants, office visitors, visitors to www.tealpartners.com, www.youbo.io and www.viren.be (collectively referred to as "the websites", "these websites", "our websites"), visitors to our social media and individuals who have inquired about our services or otherwise interacted with us. Please read the following statement (hereinafter: "Privacy Policy") to understand how we collect and use your personal information ("Personal Data"), and the rights you have with respect to your Personal Data.

In this Privacy Policy, Personal Data refers to any information relating to an identified or identifiable natural person (“Data Subject”).

This Privacy Policy was last updated on the date mentioned at the bottom of this document and may be adapted from time to time. It is therefore advised to check this policy regularly.

In the event that you provide us with Personal Data about another individual, you must: (i) inform the individual about the content of this Privacy Policy and any other applicable privacy notices provided to you by Teal Partners and (ii) obtain her or his consent to share such Personal Data with us in accordance with this Privacy Policy and other applicable privacy notices provided by Teal Partners.

1. Who is responsible for processing your Personal Data?

Teal Partners is the controller of all Personal Data it processes about its customers, potential customers, suppliers, job applicants, office visitors, website visitors, visitors to its social media, and individuals who have inquired about its services or otherwise come into contact with it. Teal Partners is a private limited liability company incorporated under Belgian law, having its offices at Damplein 23, 2060 Belgium, registered with the Crossroads Bank for Enterprises under number 0642.824.542 ("Teal Partners", "we", "our").

Our contact details are set out in article 9 below.

2. What Personal Data do we process?

The Personal Data we collect and process about you varies depending on our relationship.

Below, we provide you with more information about what Personal Data we process.

Customers

• contact details (such as first name, last name, address, telephone, email address)
• professional information (such as company, title/position, department, website)
• audio en video recordings
• online activity information (such as information from your use of our website)
• additional information from other sources (such as from publicly available information sources)

Potential customers

• contact details (such as first name, last name, address, telephone, email address)
• audio en video recordings
• professional information (such as company, title/position, department, website)
• online activity information (such as information from your use of our website)

Suppliers

• contact details (such as first name, last name, address, telephone, email address)
• professional information (such as company, title/position, department, website)
• audio en video recordings
• online activity information (such as information from your use of our website)
• additional information from other sources (such from publicly available information sources)

Job applicants

• contact details (such as first name, last name, address, telephone, email address)
• personal details (such as date of birth)
• language skills
• education and training
• curriculum vitae, cover letter and/or other documents you provide us
• data we may obtain about you from headhunters, selection agencies, colleges and/or universities as well as social media or other public sources.
• audio en video recordings

Office visitors

• identification data, such as your name, the name of your employer or client and your position
• data we may receive from sources other than yourself, such as from your employer or client
• the IP address, the MAC address and name of the device you are connecting to our guest Wifi network
• audio en video recordings

Other contacts

When you contact us

• contact details such as your name, company name, position, phone number and e mail address
• the content of your correspondence with Teal Partners
• any other Personal Data you provide that may be relevant to answering your questions

When you give us your business card or we otherwise receive your contact details

• your name, company name, position, phone number and e mail address

When you attend events hosted at our office

• your name, company name, position and e mail address
• photos and/or videos taken of you during the event
• audio en video recordings

When you browse our website or visit our social media channels

• your IP address
• the URL of the page you visit
• the browser you are using
• the sites you visited earlier
• the device you are using (smartphone, desktop)
• the type of operating system you are using
• the country from which the request originates (derived from IP address)

More information on the use of cookies by Teal Partners can be found in our Cookie Policy.

Finally, we draw your attention to the fact that our websites may contain hyperlinks to other websites/social media. When you click on one of these links, you will leave our website. You may be directed to another website or internet source that knowingly or via cookies or other technologies collects information about you. Teal Partners does not control whether and how these external websites or internet sources use your Personal Data. You should therefore always carefully read the privacy statements of these external websites and internet sources.

3. For which purposes and on what legal basis do we process your Personal Data?

Customers

We process your Personal Data in order

• to communicate with you
• to establish, perform and terminate engagements relating to our services
• to carry out customer-relationship management
• to provide our services
• to improve the quality of our services
• to carry out research and analysis
• to ensure the security of our premises and facilities
• to manage our business operations and IT infrastructure
• to manage complaints, feedback and queries
• to comply with applicable laws and regulatory obligations
• to establish and/or defend our legal rights

The processing of your Personal Data is based on the performance of a contract with you, your consent or our legitimate interest in providing you with the best customer service.

Potential customers

We process your Personal Data in order

• to communicate with you
• to carry out potential customer relationship management
• to carry out research and analysis
• to provide marketing information
• to ensure the security of our premises and facilities
• to manage our business operations and IT infrastructure

The processing of your Personal Data is based on your consent, our legitimate interest to provide you with the best customer service (if you decide to become a customer) and necessary for the performance of a contract (if you decide to become a customer).

Suppliers

We process your Personal Data in order

• to communicate with you
• to carry out supplier management
• to establish, perform and terminate contracts for the procurement of products and/or services
• to carry out research and analysis
• to ensure the security of our premises and facilities
• to manage our business operations and IT infrastructure
• to manage complaints, feedback and queries in the framework of our procurement activities
• to comply with applicable laws and regulatory obligations
• to establish and defend our legal rights

The processing of your Personal Data is based on your consent, our legitimate interests regarding internal administration and business continuity and necessary for the performance of a contract.

Job applicants

We process your Personal Data in order:

• to communicate with you
• to carry out recruitment and selection activities
• to evaluate your application
• to assess your eligibility and suitability for a position
• to possibly offer you an employment contract or engage you in the capacity of contractor
• to take precontractual measures prior to your employment as an employee or engagement as a contractor
• to organise our recruitment reserve

The processing of your Personal Data for these purposes is based on your consent or your request to take steps prior to entering into a contract. You are free to provide us with your Personal Data for this purpose and you may object to such processing and/or withdraw your consent at any time.

Your Personal Data will be deleted after a period of 1 year after the closing of the application process, unless you give your consent to keep your Personal Data in our recruitment database.

You can withdraw your consent at any time.

Office visitors

When you visit our office, we process your Personal Data to enable the proper functioning and protection of our guest Wi-Fi network.

If you provide services in our office as a contractor or a contractor's employee, we also process your Personal Data for supplier management and (possible) dispute purposes.

The processing of your Personal Data is based on the performance of a contract with you or on our legitimate interest to protect our office and infrastructure from unauthorized access.

Other contacts

When you contact us

When you ask us a question (via e-mail, social media or any other channel), we will process this data to answer your question. We may also use your Personal Data to inform you about our services.

The processing of your Personal Data is based on our legitimate interest to handle your questions and requests in the best possible way and to communicate with you.

When you give us your business card or we otherwise receive your contact information

If you give us your business card or if you otherwise provide us with your contact details, we will process your Personal Data in order to contact you or to answer your questions.

We process your data based on your consent and/or our legitimate interest to find out how you came into contact with Teal Partners. You are free to provide us with your Personal Data, and you may withdraw your consent or object to the processing of your Personal Data for this purpose at any time.

When you attend events

When you attend an event hosted at our office, the processing of your data is based on your consent or on Teal Partners' legitimate interest to ensure that the event runs smoothly. You are free to provide us with your Personal Data for this purpose and you may withdraw your consent or object to the processing for this purpose at any time.

When we film and/or take photographs of events organized at our office, your Personal Data will also be processed. These images and recordings may be used as promotional material and for posts on social media. We strive as much as possible to take non-focused photos that reflect the atmosphere (for example, photos that are spontaneous and not posed and reflect the general atmosphere without specifically highlighting certain individuals). The processing of this data is based on our legitimate interest to capture the events organized at our office in images and communicate about them.

In the case of targeted photographs or images, we strive to request your consent in advance whenever possible. If you do not wish to be filmed or photographed or if you do not wish your images or recordings to be used, you have the right to object at any time. You may also make your objection known to a personnel member of Teal Partners present at the event.

When you browse our website or visit our social media channels

We process (statistical) data obtained via cookies and social media for the technical and functional management of our website, to make our website user-friendly and to optimize our website and social media channels. Your data allows us to track how our website is used and how we can improve its content and layout. This data also enables us to adequately secure our website.

The processing of this data is – via the cookie banner - based on your consent or on our legitimate interest to offer a well-functioning, secure website as well as pages with content relevant to you.

For more information on the use of cookies on our website, please see our Cookie Policy.

4. Who may Personal Data be shared with?

As a function of the purposes described in Article 3 above, we may need to share your Personal Data. Teal Partners is selective in the parties to whom it provides data and chooses them carefully. We always ensure that there are sufficient guarantees for data protection and confidentiality. When we share your data, the recipients of your Personal Data are not allowed to use it for purposes other than those as contractually agreed. These external parties may thus receive and/or process your Personal Data only according to very clearly defined instructions.

Specifically, we may share your Personal Data with parties belonging to the following categories:

• processors acting on behalf of Teal Partners (i.e. suppliers, external service providers, partners,… engaged by Teal Partners), such as web hosting companies, software suppliers, analytics tool providers, eSignature companies, etc. Teal Partners enters into a data processing agreement with parties that require access to Personal Data in order to perform their services.
• companies we have engaged for recruitment purposes (e.g. an external recruitment agency)
• bookkeepers, accountants, auditors, lawyers, insurance brokers and insurers of Teal Partners
• supervisory authorities and other government bodies
• other third parties (e.g. buyers and potential buyers or other parties involved in an intended reorganization, sale, joint venture, merger, allocation, transfer or other transaction relating to our business activities, assets, company or shares)
• other companies within the SD Worx group

5. Where do we process Personal Data?

Your Personal Data will be kept in Belgium, another country within the European Economic Area or a destination country which, according to the European Commission, offers an adequate level of protection. In the event of a transfer of data to a destination country that does not in itself offer an adequate level of protection according to the European Commission, Teal Partners is committed to ensuring an adequate and sufficient level of protection for your data, in particular by concluding standard contractual clauses under Article 46 (2) of the GDPR, or by means of any other appropriate safeguards provided for in Chapter V of the GDPR.

6. How do we protect Personal Data?

Teal Partners has in place appropriate technical and organisational measures to prevent or act against any unauthorised and unlawful processing or disclosure, as well as accidental loss, modification or destruction of Personal Data. Before the introduction of new methods of data processing, particularly new IT systems, technical and organisational measures to protect Personal Data will be defined and implemented by Teal Partners.

These measures will be based on the state of the art, the risks of processing, and the need to protect the Personal Data. Furthermore, these technical and organisational measures for protecting Personal Data will regularly be adjusted to the technical developments and organisational changes.

7. How long do we keep personal data?

We will keep your Personal Data no longer than necessary for the purposes for which we collected the data as described in this Privacy Policy.

In addition, there are laws and regulations that apply and which set periods for retention of Personal Data. Hence, longer retention periods may be required by a legal or contractual obligation or in the event of a dispute.

8. What rights do you have as a data subject?

As a data subject, you enjoy the following rights vis-à-vis Teal Partners:

• Right of access. You have the right to obtain confirmation about whether or not your Personal Data is being processed and, if so, to obtain access to your Personal Data and information regarding the processing.
• Right to rectification. You have the right to correct incorrect Personal Data , complete your Personal Data and have recipients to whom Personal Data was provided, informed of the rectification.
• Right to erasure. Subject to certain conditions, you have the right to have your Personal Data erased. If your Personal Data was made public, Teal Partners will take reasonable steps to inform the controllers who are processing the Personal Data of your request to erase it and to inform the recipients of Personal Data of your request to erase it.
• Right to restriction of processing. Subject to certain conditions, you have the right to obtain restriction of the processing of your Personal Data , and, in case of restriction, have the processing limited to mere storage.
• Right to data portability. Subject to certain conditions, you have the right to be provided with your Personal Data , which you can reuse as you wish. If you request so, Teal Partners has the obligation to transfer your Personal Data directly to another controller.
• Right to object. You have the right to object to the processing of your Personal Data based on certain grounds and the right at all times to object to the use of your Personal Data for direct marketing purposes.
• Right to withdraw consent. If you have given your consent to our processing of your Personal Data, you have the right to withdraw that consent at any time, without such withdrawal affecting the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint with a supervisory authority. You have the right to lodge a complaint with a supervisory authority. The Belgian Data Protection Authority can be contacted by regular mail at Drukpersstraat 35, 1000 Brussel, Belgium, by telephone at +32 (0)2 274 48 00, by email at [email protected] and via their website https://www.dataprotectionauthority.be/.

The above rights may be applicable in certain circumstances only and may be subject to certain conditions, exemptions or exceptions as set out in applicable data protection legislation.

You can send your dated and signed request based on the above rights to [email protected] or by post to Damplein 23, 2060 Antwerpen. Teal Partners cannot handle your request without proof of your identity.

9. Who to contact about your Personal Data?

If you have any questions, complaints or concerns about the processing of your Personal Data, about this Privacy Policy or about this website, you can always contact us by email or regular mail using the contact details below:

• email: [email protected]
• regular mail: Teal Partners BV, Privacy & Security Team, Damplein 23, 2060 Antwerp, Belgium.

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