After Germany and Finland, HR service provider SD Worx is now also introducing the core HR solution Buddy Core HR in Luxembourg. This software, developed by Teal Partners, helps SMEs manage their HR processes and personnel data more efficiently. A team from Teal Partners adapts the software to the specific regulations of each new country, working together with local specialists from SD Worx.
Buddy Core HR helps companies with personnel administration, calendar and benefits management. It centralizes all personnel data and fully integrates with payroll processing. The software is specifically developed for small and medium-sized enterprises.
The tool is available to SD Worx customers. It is now active in Germany, Finland, and Luxembourg. In the latter two countries, the core HR module integrates with the local payroll engine. In Germany, customers also have access to the new cloud-based, continuous payroll technology that replaces batch processing.
The core HR solution is part of the broader SD Worx Buddy software package. It consists of three components: Core HR for personnel management, Time for workforce management, and Payroll for continuous payroll management.
Petteri Hannula, SME Business Development Director at SD Worx Finland: "The Finnish HR market is mature and highly competitive. Customer expectations are high. Buddy stands out through the integration of core HR data, which SMEs can manage themselves, and our payroll services. This saves SMEs a lot of time while providing better service."
Tom Brahy, Director BPO & HR Services at SD Worx Luxembourg agrees: "Most HR tools in Luxembourg are SaaS solutions, but none are so specifically tailored to the needs of smaller companies. This combination of the tool and our complementary payroll services is innovative in the market."
Buddy Core HR is a major step forward for existing SD Worx customers and a compelling tool to attract new customers. What makes the software so special?
Employees request leave themselves, submit expenses, and easily update their personal information. Onboarding new employees also proceeds much more smoothly. This saves HR a lot of time.
Buddy offers, among other things, a clear overview of the total compensation package, including smartphones, laptops, insurance, cars, bonuses, and much more. Extensive reports on employer costs, absences, or total hours worked provide business leaders with valuable insights.
In addition to more autonomy in managing their HR data, employees also have a better view of their compensation and benefits. All information is centralized in one place.
Besides time savings, users appreciate the intuitive interface, the simplicity of the screens, and the logical access to information. Petteri Hannula from Finland: "Our customers love the modern look and feel of the software. For SMEs switching from spreadsheets, Buddy makes a world of difference."
Tom Brahy from Luxembourg: "We hear in the market that customers are longing for a solution like this. Currently, three customers are using Buddy in Luxembourg: a recruitment company and two businesses in the automotive sector. They respond very positively. They particularly appreciate the integrated employee portal, document management, and expense management."
The introduction of Buddy Core HR in a new country takes six months. A four-person localization team from Teal Partners coordinates this process. Because labor legislation differs by country, the team works closely with local experts from SD Worx. Through workshops, they map out the specific requirements and accurately translate them into the software.
Jan Dillen from Teal Partners explains how this works in practice. "In Luxembourg, company cars are an important compensation element. It's also characteristic that the government routinely reimburses training. We've refined our software so that HR managers can manage cars even more efficiently within the compensation package, and we've developed an extra module for the training programs."
The localization team of Teal Partners includes from left to right: Ruth Boelens, Jan Dillen, Senne Vande Sompele, and Michaël Tautz.
Ruth Boelens adds: "In Germany, a physical disability affects payroll and this information must be included in the core HR data, while in Finland this belongs to the private sphere. Think of our software as a tailored suit: we start with a general design and refine it in detail for each country. In six months, the suit fits perfectly. That's fast, especially since we deliver a ready-made solution."
Tom Brahy from SD Worx Luxembourg emphasizes that the success of a tool depends on how locally relevant it is. "It means that companies don't need workarounds. That makes a world of difference."
Jan Dillen during a workshop with the SD Worx team in Luxembourg.
Petteri Hannula from SD Worx Finland: "The Teal Partners team knows their craft. Working with our experts, who are top in their field, went smoothly. Technological projects of this scale are not easy, but there was a lot of dedication and perseverance on both sides to get the job done."
Tom Brahy from SD Worx Luxembourg: "We've been fortunate to work with true professionals who understood our needs and translated them into a functional tool that perfectly aligns with Luxembourg legislation and business practices. The flexibility and quick responses of the Teal team ensured that we didn't get a generic solution, but a truly local HR tool. At Teal Partners, they say: 'Everything you need, we can build.' They've completely delivered on that promise."
The SD Worx team in Luxembourg raises a glass together with the localization team from Teal Partners to celebrate the introduction of the new software.
SD Worx aims for the European leadership position in the payroll and HR market. That's why the company is investing heavily in digitalization. In Teal Partners, the HR service provider found the ideal partner. Besides Buddy, SD Worx and Teal Partners also collaborate on cafeteria plan software Flex Income Plan and compensation tool Youbo.